- Briefing helps the staff to work as a Team
- Two way communication is facilitated which also helps to solve problem faced by staff and clear any doubts.
- Various institutions are conveyed like special of the house , VIP in the house , reserved table, Non available items, Knowledge about menu, Accompaniment served, new rules,change, Type of function, use of Equipment,service type, techniques.
DE - BRIEFING :-
It is small meeting conducted at the end of work shift to appraise the work and plan next day . It mainly helps to give direct feedback with what went wrong and what went well . In de - briefing, generally feedback of operation are performed, revenue collection, Hygiene and safety measure follow up, problem faced , guest satisfaction, comments , feedback of guest and how can the error be corrected the next time. De-briefing is post evaluation session after work generally for question answer session among manageme and staff.
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