Executive Housekeeper

Executive Housekeeper reports to general manager . He is responsible and accountable for the total cleanliness and supervises all Housekeeping employee.

Duties and Responsibilities

  • Organize , supervise and co - ordinate work of Housekeeping personnel
  • Ensure safety environment and comfortable for the guest
  • Assign and counsel employee on various duties
  • Motivate staff
  • Ensure provision of safety at work, proper uniform and hygiene
  • Deal with guest complaints
  • Hire new employees , warn employees when hotel policies are violated
  • Deal with lost and found properties
  • Prepare budget for Housekeeping department
  • Check cleanliness of entire hotel
  • To maintain inventory control and cost control procedures
  • Responsible for all keys in his department
  • Draw up duty rosters 
  • Assure proper communication within department
  • Search constantly for and test new techniques and product
  • Provide budget to Management and undertake budget control.

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