Organization Chart Of Front Office Department

The front office department is lead by front office manager. Front office manager is assist by assistant front office manager. Below assistant front office manager, there are three section, reservation manager, front office supervisor and lobby manager are head of these sections. Reservation manager supervises reservation supervisor and reservation Assistant.  Front office supervisor supervises telephone operator, receptionist, information assistant and front office cashier. Similarly, lobby manager supervises senior captain ,bell captain and bell boys. Guest relations executive reports to lobby manager while front office cashier report to night auditor.

A organization chart can be neatly drawn considering above information. We have to know who reports to whom and who supervises whom.