|
Managing Director
|
Board of directors
|
General Manager
| ---------------- Secretary
Assistant General Manager
|----------------------|-------------------------|
Operational. Functional
Department. department
|---------|------------------------|. |
Accomodation. F and b. Purchase
Department. Department. Store
|. |. Sales
|. |. HRM
Front office. Food production
Housekeeping. F & b Service
Security. F & b controller
Telephone.
Lobby
Chairman is the head and below him there are managing director . Further below there are board of directors and general manager. There are operational and functional Department. Functional Department are supporting department of hotel while operational department are those Department where actual guest interaction took place and Product and service are put together in hand for guest.
The operational Department is divided into Accomodation Department and food and beverage department. The accomodation Department consists of front office , Housekeeping, security, telephone ,lobby . Similarly , the food and beverage department consists of food production, food and beverage service and food and beverage controller
Now , The Functional Department consists of purchase and store , sales and marketing , Account and finance , Human resource management department.
Similarly, in the view point of Revenue generation,
1 MAJOR REVENUE EARNING DEPARTMENT
Housekeeping department
Front office department
Food and beverage Department
Food production department
Telephone Department
2. NON REVENUE EARNINGS DEPARTMENT
HRM Department
Purchase and store Department
Security department
Sales and Marketing Department
Engineering and Maintenance Department
Account and Finance Department
Note - The duties , Function and Responsibilities I have shown in details please search for that .
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