Scanty Baggage Procedure in Hotel

"Scanty Baggage" refers to a guest with hand baggage or no baggage at all. Such guest become 'Skipper' simply without paying just going outside hotel property.

  • The bell boy informs bell captain and receptionist about guest with scanty baggage

  • The bell captain stamps "Scanty Baggage" on arrival errand card and inform lobby manager.

  • Receptionist will also stamp scanty Baggage in Registration card

  • The receptionist get lobby manager to see registration card . Lobby manger will ask for entire room charges in advance or deposit that covers at least one night charge.

  • The bell captain fills scanty baggage register and gets it signed by lobby manager

  • Housekeeping and Security are informed of guest room number and keep watch.


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